Submit your review
This place is a 5 Star repair centre.
Never had issues and awesome & trustworthy owners.
👍👊 to Honest Cino’s Repair
At one time, as a retiree i had the pleasure of delivering Quality Auto Parts to this location on a daily basis. I had the opportunity to deliver these parts to approximately 40-50 other Greater Hamilton Auto repair shops. All the gents at Cino's stand out by far. The team is led by brothers Serge and Luigi, followed by great and personable auto tech's.
I had an incident regarding my brakes, I called Cino first thing in the morning the next day and they had zero issues with looking into diagnosing my brake issues. Their customer service is amazing, they do everything they can within reason to look after your car repairs in a timely matter. I would recommend anyone to take their car to Cino for service.
Incredible place, incredible service,incredible people.
My family and I have had nothing but the best service from the Cino Family. Honesty and integrity.
First class all the way.
Good guys, great shop. I moved here four years ago from Mississauga and was looking for a good shop- found it! Service and prices are very good! Bravo, 5 stars
An alert sign came onto the dash of our BMW so I pulled into Cino’s. They immediately took my key and put the car on the hoist. Within 5 mins he told me that the brake fluid was low (he already topped it up) so it is the sensors on the brakes. He took it for a test drive and said the brakes were safe for now. I dropped the car off the next morning. Within 30 mins they called with the price for parts and labour. Same parts that BMW dealerships use, with a better price and 2 yr warranty on parts and labour (dealership is 1 yr). If you’re waiting with your car, they offer excellent coffee, tv, tablets and indoor or outdoor seating. These guys are honest, efficient, knowledgeable, super friendly and positive attitudes. We’ve taken both our vehicles here for a couple years and wouldn't consider going anywhere else.
I have been a customer here at Cino for over 15 years. Why I keep my loyalty to one garage is simple. Serge and Lou run a shop that is built on honesty and integrity and they don't skimp on those two important qualities. I never walk out feeling like I have been taken advantage of and I feel like the price I pay for quality service has always been fair. You can talk to them about your service needs and always get an honest and informative response and they never do work that is not reqired and there is never any surprises. It is also a pleasure to deal with these fine brothers as they have amazing personalties. I feel Customer Service has been their strong point. Always a pleasure....keep up the great work guys!
On Fri Aug 4 I took my car in to have a clanging metallic noise checked out to see if something was seriously wrong.
I was heading back to BC the next day.
Your technician took nearly one hour, checking, greasing and test driving the car.
When finished the tech explained that because there are no grease nipples he had to carefully work the grease into the boots. The car was still creaking but he said it may take a few days for the grease to work its way in.
Well three days later I had completed my drive back home and sure enough the clanging noise was gone. This was fantastic.
What really impressed me, besides the great service that I received, was that you chose not to charge me for the time that you spent working on the car.
It felt like you were treating me as family, even though I had never been to your shop before.
I grew up on Millen Rd and attended high school in Hamilton (BR).
I was back in Stoney Creek to help my Mom move out of the family home that she had lived in for the past 61 years.
Thank you very much for your kind service.
There are three people you need to have in your life that you trust without question, your spouse, your doctor and your mechanic. Fortunately for my wife and I - we have found TWO mechanics!
Lui and Serge are beyond a doubt, two of the most reliable, honest and caring mechanics we have ever dealt with. They genuinely care about my family's vehicle safety and reliability and our well-being. They have done everything in their power and in many cases, gone above and beyond to help us during roadside emergencies and situations where we are experiencing car problems.
We have been customers for 10 years and even though we have moved away from the area, make it a point to get our vehicles to Cinos for service and peace of mind. They treat us fairly and respectively every time and their professional team takes pride in the service they provide and stands behind their work 100% of the time.
Cinos is the first name we provide anyone asking for mechanic recommendations and the last. Their motto is "Service you can trust" and it has never been more true than with Cino Auto Repair.
My name is Stephen Krieger owner of Barton Auto Parts in Hamilton. I have been dealing with the Cino family for over 20 years. Our business partnership is built on a mutual respect and trust for each other. Lou and Serge run a first class operation that continues to grow in the Hamilton area. They are both looked up upon by other shops as a bench mark of success. They have participated in all of our formal training programs for their technician and continue to promote advance education for their technicians. Cino Auto Repair is a member of our Napa Autopro certification program that offers a North American wide warranty program. BARTON AUTO PARTS - THE BUSINESS THAT SERVICE BUILT !!!! CINO AUTO REPAIR (FIRST CLASS PROFESSIONALS - WITH FIRST CLASS SERVICE)