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On Fri Aug 4 I took my car in to have a clanging metallic noise checked out to see if something was seriously wrong.
I was heading back to BC the next day.
Your technician took nearly one hour, checking, greasing and test driving the car.
When finished the tech explained that because there are no grease nipples he had to carefully work the grease into the boots. The car was still creaking but he said it may take a few days for the grease to work its way in.
Well three days later I had completed my drive back home and sure enough the clanging noise was gone. This was fantastic.
What really impressed me, besides the great service that I received, was that you chose not to charge me for the time that you spent working on the car.
It felt like you were treating me as family, even though I had never been to your shop before.
I grew up on Millen Rd and attended high school in Hamilton (BR).
I was back in Stoney Creek to help my Mom move out of the family home that she had lived in for the past 61 years.
Thank you very much for your kind service.
There are three people you need to have in your life that you trust without question, your spouse, your doctor and your mechanic. Fortunately for my wife and I - we have found TWO mechanics!
Lui and Serge are beyond a doubt, two of the most reliable, honest and caring mechanics we have ever dealt with. They genuinely care about my family's vehicle safety and reliability and our well-being. They have done everything in their power and in many cases, gone above and beyond to help us during roadside emergencies and situations where we are experiencing car problems.
We have been customers for 10 years and even though we have moved away from the area, make it a point to get our vehicles to Cinos for service and peace of mind. They treat us fairly and respectively every time and their professional team takes pride in the service they provide and stands behind their work 100% of the time.
Cinos is the first name we provide anyone asking for mechanic recommendations and the last. Their motto is "Service you can trust" and it has never been more true than with Cino Auto Repair.
My name is Stephen Krieger owner of Barton Auto Parts in Hamilton. I have been dealing with the Cino family for over 20 years. Our business partnership is built on a mutual respect and trust for each other. Lou and Serge run a first class operation that continues to grow in the Hamilton area. They are both looked up upon by other shops as a bench mark of success. They have participated in all of our formal training programs for their technician and continue to promote advance education for their technicians. Cino Auto Repair is a member of our Napa Autopro certification program that offers a North American wide warranty program. BARTON AUTO PARTS - THE BUSINESS THAT SERVICE BUILT !!!! CINO AUTO REPAIR (FIRST CLASS PROFESSIONALS - WITH FIRST CLASS SERVICE)
I have been a customer of Cino Auto Repair for over 30 years. My dealings with Serge, Lui, and Alfonso have always been very positive. From my experience, they seem truly interested in helping their customers, and ensuring that any work done by them is performed properly, efficiently, and with minimal expense. They really care about their customers, and I really appreciate their expertise and fairness in providing quality service.